We ordered 2 swivel/glider chairs with an end table from outdoorsrockingchair.com and received them within a week. The communication from the company in regards to my order and my shipping update were outstanding! They were packaged very well with no damage to the products, we were able to assemble all three pieces in about 1 1/2 hours…instructions were pretty easy to follow. We love our new chairs…comfortable, smooth gliding and will last us a lifetime.
Some of the screws in the slats were not counter sunk while others were so deep that it cracked the slat. Wasn't at all what I expected on quality but shipped right on time.
Good Morning Jerry
We left you a message this morning. If you can send us pictures on the slats with issues we will get replacements set out ASAP
I apologize for any inconvnience this may cause you
We look forward to hearing from you
- Jeffrey
First the chairs are built well
They are very comfortable and organically structure
On top of that, compliments to the personable service. Immediately solved an issue I had.
I will definitely recommend and come back for more!
Heavy and good quality, instructions were good and all the parts were there. Shipped in heavy duty boxes and protective pieces, everything was in perfect condition!
Love our new chair. Customer service was outstanding. Great company to work with.